Testimonials
I have made referrals to X-Med for delivery of such items to home health patients for about 3 years now. The accuracy of orders has been close to 100%. The timeliness of delivery is excellent, as the items are usually delivered the next day. I really appreciate the efforts of all the X-Med employees for such excellent customer service. Ultimately, it is the patient and family who benefits.
W. Starrs
Occupational Therapist
Customer Service
Our business is to make your job easier and to provide quality care to your patients.
- We guarantee same-day service delivery.
- Offering in-service training and seminars to keep your staff educated.
- Being accessible 24 hours a day, 7 days a week.
- Providing follow-up on all orders.
We will alert you when a patient’s equipment is delivered or if it is being held up because of a doctor's signature. Our timely notifications are great for follow-up billing opportunities by PTs or rehab agents. You can elect to receive follow-ups by email or fax, by patient or group.
